MARTHA AKINYI OKUNDI

Led patient-facing digital communication strategies by managing the hospital's Facebook page, significantly increasing community engagement and outreach initiatives.

Coordinated with leadership teams to track performance, facilitate action planning, and ensure operational follow-through, directly supporting strategic communication of organizational goals.

Maintained accurate electronic health records (e-CHIS, DHIS2, HMIS) and managed confidential patient data, demonstrating exceptional discretion and precision critical for high-level information handling.

Optimized workflow organization and vendor coordination, resulting in a 35% reduction in medical commodity stockouts and enhancing operational efficiency for critical healthcare services.

Processed complex insurance billing and claims, including payment follow-up, denial handling, and resubmissions, ensuring accurate account reconciliation and compliance.

Directed the Speaker's public communications across Twitter, LinkedIn, Instagram, and Facebook, developing content schedules and engaging audiences to enhance executive visibility and thought leadership.

Streamlined preparation for over 100 high-stakes meetings, compiling comprehensive briefing materials and achieving a 100% follow-up completion rate, ensuring the Speaker was fully prepared for critical engagements.

Managed end-to-end logistics for 50+ domestic and international trips, including complex flight, accommodation, and visa arrangements, adapting to real-time adjustments for senior executive travel.

Led the coordination of 10+ major multi-stakeholder events from conception to execution, managing all vendor relations, logistics, and on-site delivery to ensure successful outcomes.

Managed the senior executive's complex calendar and email correspondence, strategically prioritizing commitments and safeguarding focus time to optimize productivity and communication flow.